Lead Front Desk Receptionist

VEGA Cemerlang · 📍 Sanur, Bali · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 18.000.000 – Rp 21.000.000 per month
VEGA Cemerlang is seeking a dynamic and professional Lead Front Desk Receptionist to join our team in Sanur, Bali. This role is crucial in ensuring a seamless guest experience and maintaining the highest standards of hospitality. The ideal candidate will have excellent communication skills, a friendly demeanor, and a passion for providing exceptional service.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming atmosphere.,Handle guest inquiries, reservations, and check-ins/check-outs efficiently and accurately.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Maintain the front desk area in a clean and organized manner.,Monitor and manage front desk operations, including staff scheduling and performance.,Ensure compliance with hotel policies and procedures.,Handle guest complaints and concerns professionally and promptly.,Assist in training and developing front desk staff.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience in front desk receptionist roles, preferably in the hospitality industry.,Proven ability to work well under pressure and manage multiple tasks simultaneously.,Excellent communication and interpersonal skills.,Fluent in English and Bahasa Indonesia.,Knowledge of hotel management software and systems is a plus.,Strong organizational and problem-solving skills.,Ability to work flexible hours, including weekends and holidays.,Valid ID and clean criminal record.

🛠️ Keahlian

Customer ServiceCommunicationMultitaskingProblem-SolvingTime ManagementTeam Leadership
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