Customer Service & Cashier Specialist - Bali (Canggu, Ubud, Denpasar & Surroundings)

Join Raja Gadai, a trusted and growing financial services provider in Indonesia, as a Customer Service & Cashier Specialist in beautiful Bali! We are expanding our presence in key locations including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Bali Barat. This role offers a unique opportunity to work in a vibrant and dynamic environment while contributing to our mission of providing exceptional financial services.

As a Customer Service & Cashier Specialist, you will be the face of our company, handling customer inquiries, resolving issues, and processing transactions with professionalism and efficiency. Your daily tasks will include managing our cashier system, ensuring accurate and timely transactions, and providing exceptional customer service to our clients.

We offer a competitive salary, a supportive work environment, and the chance to grow your career in a reputable and expanding organization. If you are passionate about customer service and financial transactions, we invite you to join our team and be part of our journey in Bali.

📋 Tanggung Jawab Pekerjaan

• Provide excellent customer service by assisting clients with inquiries, resolving issues, and processing transactions.
• Operate our cashier system, including handling cash, coins, and electronic payments, ensuring accurate and timely transactions.
• Process loans and pawn transactions, including evaluating items, calculating loan amounts, and documenting transactions.
• Maintain a clean and organized workspace, ensuring compliance with health and safety regulations.
• Assist in training new employees and maintaining high standards of customer service.
• Collaborate with the team to achieve daily and monthly sales targets.
• Stay updated with industry trends and best practices in customer service and financial transactions.
• Participate in team meetings and contribute to the continuous improvement of our services.

🎓 Kualifikasi & Syarat

• Minimum 1-2 years of experience in customer service, retail, or a related field.
• Strong communication skills, both verbal and written, in Indonesian.
• Familiarity with basic financial transactions and pawn systems.
• Ability to work well under pressure and meet tight deadlines.
• Basic knowledge of Microsoft Office, particularly Excel and Word.
• Willingness to work in a dynamic and fast-paced environment.
• Ability to lift and carry items weighing up to 10 kg.
• Valid ID card and the ability to work in Bali.

🛠️ Keahlian

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